Effective Date: 19-Aug-2025
Last Updated: 19-Aug-2025

At IntegronAI, we are committed to providing high-quality AI solutions, automation services, and integrations that deliver value to our clients. Because of the nature of our services—which involve resource allocation—our refund policy is designed to be transparent and fair.

1. General Policy

• All subscription fees, setup fees, and one-time service charges are non-refundable once payment is processed, except as otherwise provided in this policy or required by applicable law.

• By completing a purchase, you acknowledge and agree to this refund policy.

2. Subscription Services

• Monthly/Annual Plans: Once billed, subscription fees are non-refundable. However, you may cancel your subscription at any time, and you will retain access to the Services until the end of your current billing cycle.

• Automatic Renewals: It is your responsibility to cancel a subscription before renewal if you do not wish to continue. Refunds will not be issued for renewal charges.

3. Demo and Free Trials

• We encourage all clients to take advantage of our trial options before committing to a paid plan. These allow you to evaluate our platform and services prior to payment.

4. Exceptional Circumstances

Refunds may be granted only under the following conditions:

• You were mistakenly charged multiple times for the same service.

• A critical service issue on our side prevented you from accessing the platform entirely, and we are unable to resolve it within a reasonable time frame.

5. Customized Services / Integrations

For custom automation, integrations, or consulting projects:

• Payments are non-refundable once work has begun, as resources and expertise are allocated specifically to your project.

• If cancellation occurs before work has started, a partial refund may be considered at our discretion.

6. Third-Party Services

IntegronAI may integrate with external platforms. Payments made directly to third-party services are governed by their respective refund policies, and we do not control or guarantee those refunds.

7. How to Request a Refund

To request a refund under the exceptions listed above, please contact us at:

📧 integronai.com@gmail.com

Include your account details, transaction ID, and a description of the issue. Refund requests will be reviewed within 7–10 business days.

8. Policy Updates

We may update this Refund Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services means you accept the updated policy.